Automatic replies to every Google review
StarReview analyses each new review and prepares a personalised reply: in your style, in your customer's language. You approve every reply by default; per-star auto-publishing is opt-in.
Connect Google, get 7 ready reply drafts for freeConnect Google Business Profile · No credit card
Benefits
Reply drafts around the clock
New reviews are automatically detected and a draft reply is prepared, even at night, on weekends and during holidays. You approve every reply by default; per-star auto-publishing is opt-in.
Every reply is unique
No copy-paste responses. StarReview references specific details from the review and varies structure, tone and opening with every reply.
Your style, not ours
StarReview learns from your edits. When you rewrite a reply, your personal style is remembered and improves over time.
Control over every review
By default, you approve every reply before it goes live. Per-star auto-publishing is opt-in and can be toggled anytime in Settings.
Multilingual without extra effort
StarReview detects the review language automatically and replies in the same language: German, French, Italian or English.
Natural delay
Approved replies are published with a randomised delay (roughly 30 minutes to 8 hours) so they look natural, not bot-like.
How it works
Review detected
StarReview checks your Google Business Profile regularly for new reviews.
StarReview analyses
Sentiment, language, topic and star rating are analysed. The right tone is selected.
Reply generated
A personalised reply is created: unique, in the right tone, in the right language.
For approval or automatic
Depending on your per-star setting: routed to approval or published directly. You retain full control at all times.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
Are all reviews really answered automatically?
By default, every reply requires your manual approval, regardless of star rating. You explicitly enable automatic publishing per star rating in Settings (e.g. only for 5-star reviews). For 1-2 star reviews we recommend keeping manual approval.
Do the replies sound natural?
Yes. StarReview is trained to respond like a real business owner: no generic phrases, no AI-typical clichés. Every reply references specific details from the review.
What if I want to change a reply?
You can edit the ready-made draft directly or generate a fresh one. StarReview learns from your changes and adapts its style for future replies.
How quickly are replies published?
Once you approve a reply, it is published with a short, natural-looking delay (30 minutes to 8 hours) so it does not look bot-like. The same delay applies when auto-publishing is enabled. For negative reviews you are notified promptly and decide when the reply is published.
One price. No surprises.
One plan. The price per business drops as you connect more locations.
Other providers charge CHF 79-499 per month for comparable features.
Starter
For 1 business
CHF 39.-
/month
Growth
For 2-4 businesses
CHF 29.-
/business/month
Scale
5+ businesses
CHF 19.-
/business/month
- StarReview learns your style from past and future replies New
- Uses your website details. Mentions services and locations when relevant. New
- Replies automatically in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies New
- 20 replies per month for other platforms like TripAdvisor, Booking.com, Yelp, Facebook and Instagram New
- Unlimited replies to Google reviews
- Multiple locations in one account; price drops automatically from 2 and 5 locations
- Daily email with new reviews and ready-to-send reply suggestions
- Negative reviews stay manual by default. Optional automation by star rating.
- Reply style adjustable per star level
- QR code, review link and print-ready cards to collect more reviews Included
- Photo processing for Google reviews, up to 2 photos per review Optional, not included
- Cancel monthly, no minimum term
7 ready reply drafts for freeConnect your Google Business Profile and get drafts for real Google reviews.You decide what gets published.No credit card, no commitment.
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
The price is calculated automatically after your Google Business Profile is connected.
Prepare 7 ready reply drafts for free
StarReview finds unanswered Google reviews and prepares reply drafts in your style.
Connect Google, get 7 ready reply drafts for free