Automatic replies to every Google review
StarReview analyses each new review and prepares a personalised reply: in your style, in your customer's language. You approve every reply by default; per-star auto-publishing is opt-in.
Start a 7-day trial for CHF 0.-Connect Google Business Profile
Benefits
Reply drafts around the clock
New reviews are automatically detected and a draft reply is prepared, even at night, on weekends and during holidays. You approve every reply by default; per-star auto-publishing is opt-in.
Specific details, not a template
StarReview uses dishes, service points, and other details from the review, so the draft addresses the feedback that was actually given.
Your style, not ours
StarReview learns from your edits. When you rewrite a reply, your personal style is remembered and improves over time.
Control over every review
By default, you approve every reply before it goes live. Per-star auto-publishing is opt-in and can be toggled anytime in Settings.
Multilingual without extra effort
StarReview detects the review language automatically and replies in the same language: German, French, Italian or English.
Natural delay
Approved replies are published with a randomised delay (roughly 30 minutes to 8 hours) so they look natural, not bot-like.
How it works
Review detected
StarReview checks your Google Business Profile regularly for new reviews.
StarReview analyses
Sentiment, language, topic and star rating are analysed. The right tone is selected.
Reply generated
A personalised reply is created: unique, in the right tone, in the right language.
For approval or automatic
Depending on your per-star setting: routed to approval or published directly. You retain full control at all times.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
Are all reviews really answered automatically?
By default, every reply requires your manual approval, regardless of star rating. You explicitly enable automatic publishing per star rating in Settings (e.g. only for 5-star reviews). For 1-2 star reviews we recommend keeping manual approval.
How does StarReview avoid generic replies?
The draft uses specific details from the review and the location's style profile. You can check and change every sentence before it is published.
What if I want to change a reply?
You can edit the ready-made draft directly or generate a fresh one. StarReview learns from your changes and adapts its style for future replies.
How quickly are replies published?
Once you approve a reply, it is published with a short, natural-looking delay (30 minutes to 8 hours) so it does not look bot-like. The same delay applies when auto-publishing is enabled. For negative reviews you are notified promptly and decide when the reply is published.
One price. Every channel.
One price per location. 50 reply credits per month. Every channel.
CHF 261.-
per location per year
CHF 21.75 per location per month
CHF 261.- per year
Illustrative calculation. You select the individual locations in the subscription.
50 reply credits per location per month.
See every channel- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Multiple locations in one dashboard
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Optional photo processing
Cancel monthly, no minimum term
Connect your channels, drafts appear on click
StarReview finds unanswered Google reviews, and the reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-