One reply hub for every review platform
Your guests review where they booked. StarReview brings the platforms together: reviews in one place, reply drafts in your style, and you approve every reply.
StarReview connects directly to your Google Business Profile. New reviews are detected automatically, a reply draft is prepared in your style and published on Google once you approve.
TripAdvisor
StarReview connects directly to TripAdvisor: new reviews are detected automatically and a reply draft is prepared in your style. You approve and publish the reply as a Management Response, one click takes you straight into the Management Center.
Booking.com
StarReview connects directly to Booking.com: new guest reviews are detected automatically and a reply draft is prepared in your style. You approve and publish the reply in the extranet, one click takes you to the right place.
Expedia
StarReview connects directly to Expedia: new guest reviews are detected automatically and a reply draft is prepared in your style. You approve and publish the reply in Expedia Partner Central, one click takes you to the right place.
Hotels.com
Hotels.com is an Expedia Group brand: guest reviews flow into the same review pool as on Expedia. StarReview detects new reviews automatically and prepares a reply draft in your style. You approve and publish the reply in Expedia Partner Central, one place for both brands.
HolidayCheck
StarReview connects directly to HolidayCheck: new hotel reviews are detected automatically and a hotelier comment is prepared in your style. You approve and publish the reply in the HolidayCheck Business Center.
OpenTable
StarReview watches your OpenTable page: new guest reviews are detected automatically and a reply is prepared in your style. You approve and publish it in OpenTable for Restaurants.
Trustpilot
StarReview watches your Trustpilot page: new reviews are detected automatically and a reply is prepared in your style. You approve, copy the text and publish it yourself in Trustpilot Business.
TheFork
StarReview watches your TheFork page: new guest reviews are detected automatically and a reply is prepared in your style. You approve, copy the text and publish it yourself in TheFork Manager.
Yelp
StarReview watches your public Yelp page: new reviews are detected automatically and a reply is prepared in your style. You approve, copy the text and publish it yourself in Yelp for Business.
Uber Eats
Uber Eats shows reviews in Uber Eats Manager only. The StarReview Connector reads them there, puts them in your inbox and prepares a reply draft in your voice. Once you approve it, the reply sits in the portal's reply box, where you send it.
StarReview watches the comments under your Facebook Page posts and prepares reply drafts in your voice. You approve, and the reply appears as a comment from your Page.
StarReview watches the comments under your Instagram posts and Reels and prepares reply drafts in your voice. You approve, and the reply appears as a comment from your account.
Just Eat
Just Eat provides restaurants with no reply function: there is no field anywhere in the Partner Hub where you could respond to a review. StarReview therefore brings your Just Eat and eat.ch reviews into your inbox for evaluation, with the star rating, a sentiment read and the recurring topics.
Airbnb
Paste an Airbnb guest review into StarReview and get a reply draft in your voice. You copy the reply and publish it yourself as a public response in your Airbnb host area.
Frequently asked questions
Why does StarReview only publish directly on Google?
Google is the only review platform with an official interface that lets third parties publish replies. On TripAdvisor, Booking.com, Expedia, Hotels.com and HolidayCheck, StarReview prepares the draft and takes you to the right place via a deep link. Publishing stays with you.
My platform is not listed. What now?
With the paste-in tool you can answer reviews from practically any platform: paste the review text, get a draft in your style, copy the reply back.
Do I need a separate subscription per platform?
No. All connected platforms run in the same account and the same inbox. You simply connect the platforms that matter for your business.
All reviews, one inbox
Connect every channel, you only pay for answering. Add your payment method before the first reply draft.
Start a 7-day trial for CHF 0.-One price. Every channel.
One price per location. 50 reply credits per month. Every channel.
CHF 261.-
per location per year
CHF 21.75 per location per month
CHF 261.- per year
Illustrative calculation. You select the individual locations in the subscription.
50 reply credits per location per month.
See every channel- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Multiple locations in one dashboard
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Optional photo processing
Cancel monthly, no minimum term