Answer Trustpilot reviews without interrupting your working day
StarReview watches your Trustpilot page: new reviews are detected automatically and a reply is prepared in your style. You approve, copy the text and publish it yourself in Trustpilot Business.
Start a 7-day trial for CHF 0.-Benefits
New reviews detected automatically
You add the link to your public Trustpilot page once. From then on StarReview reports every new review by itself, so nobody in the office has to keep an eye on the profile.
At home outside hospitality too
Trustpilot is the platform for services and retail. The drafts hit the matter of fact tone a fiduciary firm, a law office or a specialist shop needs, instead of hotel phrasing.
Replies in your style
Drafts use the same learned style as your Google replies. Clients and customers read the same voice of your firm everywhere, without you thinking it through twice.
Copy and paste into Trustpilot Business
StarReview does not publish on Trustpilot. The reply function lives in Trustpilot Business and belongs to your own Trustpilot plan. Copy the draft, paste it, done: about a minute per reply.
Included in your plan
50 reply credits per location and month. They apply across every connected channel.
How it works
Link your Trustpilot page
On the Platforms page you paste the link to your public Trustpilot page. That is all it takes, no credentials.
Review detected, draft ready
StarReview detects the new review, reads content and star rating and prepares a reply in your style.
Approve and copy
You read the draft, adjust it if needed and copy it with one click. The direct link opens Trustpilot Business.
Paste it into Trustpilot Business
You paste the reply under the review and publish it. It appears publicly under the review on your profile.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
Can StarReview reply on Trustpilot directly?
No. The reply function sits in Trustpilot Business and is tied to your own Trustpilot plan. StarReview handles everything up to publishing: detecting, drafting, copying and the direct link. The last click is yours.
Is a Trustpilot plan included in StarReview?
No, plainly: a paid Trustpilot plan is not part of StarReview and is not billed through StarReview. You take it out with Trustpilot directly. StarReview supplies the finished drafts that go with it.
How do I link my Trustpilot page to StarReview?
On the Platforms page in StarReview you paste the link to your public Trustpilot page. The link is active immediately, without any Trustpilot credentials.
Does Trustpilot suit a fiduciary firm or a law office?
Yes, and that is the point: Trustpilot is cross-industry and not built around hotels and restaurants. Fiduciary firms, law offices, retailers and consultancies collect reviews there from people who compare before awarding a mandate or buying.
What style are the drafts written in?
The same style as your Google replies. StarReview learns your tone per location, salutation and sign-off included, and uses it on every platform.
How many Trustpilot replies are included?
50 reply credits per location and month. They apply across every connected channel.
Do I see Trustpilot and Google reviews in one place?
Yes. All reviews arrive in the same inbox, with a filter per platform and a sentiment read per review. You see at a glance where a reply is still missing.
How do I keep discretion and professional secrecy?
Drafts stay deliberately general and never name mandate, case or order details. You read every reply before approving it and publish it yourself, so the final check always rests with you.
One price. Every channel.
One price per location. 50 reply credits per month. Every channel.
CHF 261.-
per location per year
CHF 21.75 per location per month
CHF 261.- per year
Illustrative calculation. You select the individual locations in the subscription.
50 reply credits per location per month.
See every channel- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Multiple locations in one dashboard
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Optional photo processing
Cancel monthly, no minimum term
Connect your channels, drafts appear on click
StarReview brings new feedback from your connected channels together. A fitting reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-Other platforms
Same inbox, same voice.