Answer Airbnb reviews like a good host
Paste an Airbnb guest review into StarReview and get a reply draft in your voice. You copy the reply and publish it yourself as a public response in your Airbnb host area.
Connect Google, get 7 ready reply drafts for freeConnect Google Business Profile · No credit card
Benefits
Paste instead of connect
No Airbnb account to link, no credentials: you paste the text of the guest review and get a draft right away.
Host tone, your voice
Drafts sound like you, not like a template: personal, warm and matched to the review, the way guests on Airbnb expect.
The language of the review
Airbnb guests review in many languages. StarReview replies in German, French, Italian or English, matching the review.
Included in your allotment
Airbnb replies count towards the shared allotment of 20 per paid location per month; very long reviews count double.
How it works
Paste the guest review
Copy the text of the Airbnb review and paste it into StarReview's paste-in tool.
Review the draft
StarReview prepares a reply draft in your voice. You adjust it if needed.
Publish on Airbnb
Copy the reply and publish it in your Airbnb host area as a public response, ideally promptly.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
Does StarReview connect to my Airbnb account?
No, deliberately not. You paste the guest review as text; StarReview needs neither credentials nor a connection to Airbnb.
Does StarReview pick up new Airbnb reviews by itself?
No. Airbnb runs through the paste-in tool: you paste the review yourself. Automatic detection is available for Google, TripAdvisor, Booking.com, Expedia and HolidayCheck.
How do I publish the reply on Airbnb?
You copy the finished draft and publish it in your Airbnb host area as a public response to the review. Reply promptly if you can, while the review is fresh.
Does the reply help with future bookings?
Public responses are part of your host profile. Travellers read how you handle praise and criticism before they book, and a calm, personal tone builds trust.
What style are the drafts written in?
Your voice. StarReview uses the same learned style as your other replies, per property.
How many Airbnb replies are included?
Airbnb replies count towards the shared allotment of 20 per paid location per month. Very long reviews count double.
Does StarReview reply in the language of the guest?
Yes. The language of the review is recognised and the reply written in German, French, Italian or English.
Does this work for holiday flats and B&Bs too?
Yes. The paste-in tool works for any property that gets reviewed on Airbnb, whatever its size or type.
One price. No surprises.
One plan. The price per business drops as you connect more locations.
Other providers charge CHF 79-499 per month for comparable features.
Starter
For 1 business
CHF 39.-
/month
Growth
For 2-4 businesses
CHF 29.-
/business/month
Scale
5+ businesses
CHF 19.-
/business/month
- StarReview learns your style from past and future replies New
- Uses your website details. Mentions services and locations when relevant. New
- Replies automatically in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies New
- 20 replies per month for other platforms like TripAdvisor, Booking.com, Yelp, Facebook and Instagram New
- Unlimited replies to Google reviews
- Multiple locations in one account; price drops automatically from 2 and 5 locations
- Daily email with new reviews and ready-to-send reply suggestions
- Negative reviews stay manual by default. Optional automation by star rating.
- Reply style adjustable per star level
- QR code, review link and print-ready cards to collect more reviews Included
- Photo processing for Google reviews, up to 2 photos per review Optional, not included
- Cancel monthly, no minimum term
7 ready reply drafts for freeConnect your Google Business Profile and get drafts for real Google reviews.You decide what gets published.No credit card, no commitment.
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
The price is calculated automatically after your Google Business Profile is connected.
Have 7 ready reply drafts prepared for free
StarReview finds unanswered Google reviews and prepares fitting reply suggestions in your style.
Connect Google, get 7 ready reply drafts for freeOther platforms
Same inbox, same voice.