Answer Instagram comments, even when there are many
StarReview watches the comments under your Instagram posts and Reels and prepares reply drafts in your voice. You approve, and the reply appears as a comment from your account.
Start a 7-day trial for CHF 0.-Benefits
Comments watched automatically
StarReview imports your public Instagram posts and Reels as context and collects the comments beneath them.
Drafts in your voice
Reply drafts use the same learned style as your review replies, adapted to the tone of Instagram.
Approval stays with you
No comment gets answered without your approval. You review every draft and approve.
Shared allotment
50 reply credits per location and month. They apply across every connected channel.
How it works
Connect your Instagram account
You connect your Instagram account through the Facebook sign-in; it needs to be a business account linked to your Facebook Page.
Comment detected, draft ready
New comments under your posts and Reels appear in StarReview, each with a reply draft in your voice.
Approve
You review the draft, adjust it if needed and approve. The reply appears as a comment from your account.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
What does StarReview answer on Instagram?
Comments under the posts and Reels of your Instagram business account. Direct messages are not part of the feature.
How do I connect my Instagram account?
Through the Facebook sign-in inside StarReview. It requires an Instagram business account linked to your Facebook Page. You can revoke the connection any time.
Does StarReview reply without my approval?
No. Every reply draft waits for your approval. Only then does the reply appear as a comment from your account.
What style are the drafts written in?
Your voice. StarReview uses the same learned style as your review replies, adapted to the shorter, more casual tone of Instagram.
How many comment replies are included?
50 reply credits per location and month. They apply across every connected channel.
Do I see Instagram comments and reviews in one place?
Yes. Comments appear in the same inbox as your reviews, with their own Instagram filter.
Are comments in other languages answered too?
Yes. StarReview detects the language of the comment and replies in German, French, Italian or English.
Does this work for Facebook too?
Yes. Facebook comments work the same way and are covered by the same Facebook connection.
Connection and privacy
Connect your Facebook Page or professional Instagram account in StarReview. Instagram must be linked to a Facebook Page. StarReview imports public posts as context and the comments beneath them; private messages are not read. You can disconnect the account at any time under Platforms.
One price. Every channel.
One price per location. 50 reply credits per month. Every channel.
CHF 261.-
per location per year
CHF 21.75 per location per month
CHF 261.- per year
Illustrative calculation. You select the individual locations in the subscription.
50 reply credits per location per month.
See every channel- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Multiple locations in one dashboard
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Optional photo processing
Cancel monthly, no minimum term
Connect your channels, drafts appear on click
StarReview brings new feedback from your connected channels together. A fitting reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-Other platforms
Same inbox, same voice.