Google reviews for your restaurant, answered professionally
Your guests leave reviews. StarReview prepares a professional reply draft in your style, in your guest's language. You approve every reply. You focus on the kitchen.
Get startedSetup in 2 minutes · Cancel monthly
Why review management matters for Restaurants
Guests read reviews before they book
99% of Swiss consumers use online reviews as an information source (Splendid Research 2024). Restaurant choice is no exception, and unanswered reviews signal a lack of interest.
Replies win bookings
63% of guests are more likely to book when you respond to the majority of reviews. With personalised replies that rises to 77% (TripAdvisor / Ipsos-MORI).
There's no time in the daily routine
Between the kitchen, service and procurement, there's no time for review management. StarReview prepares reply drafts around the clock.
How StarReview replies for Restaurants
Real examples, automatically generated, in your style.
Fantastic dinner! The risotto was heavenly and the service was very attentive. We'll definitely be back!
Dear Anna, thank you so much for your wonderful review! We're delighted that you enjoyed the risotto and felt welcome with us. We look forward to your next visit!
Long wait, cold food and the service was unfriendly. Very disappointing for the price.
Dear Peter, we sincerely apologise that your visit did not meet our standards. We have spoken with our service team and adjusted our kitchen processes to prevent this from happening again. Please give us a second chance.
Why StarReview for Restaurants
Tone suited to hospitality
The AI knows the language of hospitality: warm when praised, empathetic when faced with criticism about wait times, service or food.
Replies in all national languages
Tourists review in English, regulars in German. StarReview replies automatically in the guest's language.
Approval for every review
By default you approve every reply before publication. Per-star auto-publishing is opt-in in Settings.
Unanswered reviews cost you money
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022Every week without replies, you're losing potential customers.
One price. No surprises.
Cancel monthly. All prices in CHF.
Other providers charge CHF 79–499 per month for comparable features.
Also available: clean up old reviews
Answer old reviews
One-time cleanup of all unanswered reviews. Bookable independently of the subscription.
from CHF 1.– per review
Tiered pricing
- 1–50 reviews: CHF 1.– each
- 51–200 reviews: CHF 0.50 each
- 201+ reviews: CHF 0.25 each
Choose scope
- Last 6 months
- Last 12 months
- Up to 24 months back
Frequently asked questions
How does StarReview work for restaurants?
StarReview connects to your restaurant's Google Business Profile. New reviews are automatically detected and a personalised AI reply draft is prepared. By default you approve every reply before it goes live; you can optionally enable automatic publishing per star rating. You approve every reply before publication or enable per-star auto-publishing in Settings.
Does the AI sound natural for a restaurant?
Yes. StarReview uses state-of-the-art AI language models and learns from your reply style. Replies sound personal and hospitable, not like a chatbot.
What does StarReview cost for a restaurant?
For a single location, StarReview costs CHF 39/month. For 2–4 locations CHF 29/location/month. From 5 locations CHF 19/location/month. All plans include unlimited replies.
Does StarReview work with reviews in other languages?
Yes. StarReview detects the review language automatically and replies in the same language. Supported languages: German, French, Italian and English.