Google reviews for your restaurant, answered professionally
Your guests leave reviews. StarReview prepares a professional reply draft in your style, in your guest's language. You approve every reply. You focus on the kitchen.
Connect Google, get 7 ready reply drafts for freeConnect Google Business Profile · No credit card
Why review management matters for Restaurants
Guests read reviews before they book
99% of Swiss consumers use online reviews as an information source (Splendid Research 2024). Restaurant choice is no exception, and unanswered reviews signal a lack of interest.
Replies win bookings
63% of guests are more likely to book when you respond to the majority of reviews. With personalised replies that rises to 77% (TripAdvisor / Ipsos-MORI).
There's no time in the daily routine
Between the kitchen, service and procurement, there's no time for review management. StarReview prepares reply drafts around the clock.
How StarReview replies for Restaurants
Real examples, automatically generated, in your style.
Fantastic dinner! The risotto was heavenly and the service was very attentive. We'll definitely be back!
Dear Anna, thank you so much for your wonderful review! We're delighted that you enjoyed the risotto and felt welcome with us. We look forward to your next visit!
Long wait, cold food and the service was unfriendly. Very disappointing for the price.
Dear Peter, we sincerely apologise that your visit did not meet our standards. We have spoken with our service team and adjusted our kitchen processes to prevent this from happening again. Please give us a second chance.
Why StarReview for Restaurants
Tone suited to hospitality
StarReview knows the language of hospitality: warm when praised, empathetic when faced with criticism about wait times, service or food.
Replies in all national languages
Tourists review in English, regulars in German. StarReview replies automatically in the guest's language.
Approval for every review
By default you approve every reply before publication. Per-star auto-publishing is opt-in in Settings.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
One price. No surprises.
One plan. The price per business drops as you connect more locations.
Other providers charge CHF 79-499 per month for comparable features.
Starter
For 1 business
CHF 39.-
/month
Growth
For 2-4 businesses
CHF 29.-
/business/month
Scale
5+ businesses
CHF 19.-
/business/month
- StarReview learns your style from past and future replies New
- Uses your website details. Mentions services and locations when relevant. New
- Replies automatically in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies New
- 20 replies per month for other platforms like TripAdvisor, Booking.com, Yelp, Facebook and Instagram New
- Unlimited replies to Google reviews
- Multiple locations in one account; price drops automatically from 2 and 5 locations
- Daily email with new reviews and ready-to-send reply suggestions
- Negative reviews stay manual by default. Optional automation by star rating.
- Reply style adjustable per star level
- QR code, review link and print-ready cards to collect more reviews Included
- Photo processing for Google reviews, up to 2 photos per review Optional, not included
- Cancel monthly, no minimum term
7 ready reply drafts for freeConnect your Google Business Profile and get drafts for real Google reviews.You decide what gets published.
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
The price is calculated automatically after your Google Business Profile is connected.
Frequently asked questions
How does StarReview work for restaurants?
StarReview connects to your restaurant's Google Business Profile. New reviews are automatically detected and a personalised StarReview Suggestion is prepared. By default you approve every reply before it goes live; you can optionally enable automatic publishing per star rating. You approve every reply before publication or enable per-star auto-publishing in Settings.
Does the AI sound natural for a restaurant?
Yes. StarReview uses state-of-the-art AI language models and learns from your reply style. Replies sound personal and hospitable, not like a chatbot.
What does StarReview cost for a restaurant?
For a single location, StarReview costs CHF 39/month. For 2-4 locations CHF 29/location/month. From 5 locations CHF 19/location/month. All plans include unlimited replies.
Does StarReview work with reviews in other languages?
Yes. StarReview detects the review language automatically and replies in the same language. Supported languages: German, French, Italian and English.
Prepare 7 ready reply drafts for free
StarReview finds unanswered Google reviews and prepares reply drafts in your style.
Connect Google, get 7 ready reply drafts for free