StarReview learns your style, automatically, per location
StarReview analyses your previous Google replies and learns how each location communicates. It knows what customers praise and criticise, and responds accordingly. And it keeps learning, from every reply you edit.
Connect Google, get 7 ready reply drafts for freeConnect Google Business Profile · No credit card
Benefits
Automatic style analysis from day 1
When you connect your Google profile, StarReview analyses all previous replies. Your tone, vocabulary and style are understood immediately, no manual configuration needed.
Each location has its own style
Your restaurant in Zurich responds differently to your hotel in Geneva. StarReview learns a unique reply style for each location based on actual previous replies.
Customer intelligence included
StarReview analyses what your customers frequently praise and criticise. Future replies naturally reference known strengths and address known weaknesses.
Improves with every edit
When you adjust a StarReview reply, it learns from it. The more you use it, the better the replies become, like an assistant who knows you better over time.
Staff turnover? No problem.
The reply style belongs to the location, not a person. When an employee leaves, the quality of replies remains identical, the location's style has been learned.
No generic phrases
Thanks to style learning and customer intelligence, replies sound like they were written by you, not by a chatbot. StarReview knows your business and your customers.
How it works
Connect Google profile
StarReview reads all previous reviews and your replies to them.
Style is analysed
StarReview analyses your reply style: tone, vocabulary, structure, salutation. Per location and per star rating.
Customer feedback is evaluated
What do customers praise? What do they criticise? StarReview creates a strengths/weaknesses profile for each location.
Replies sound like you
From the very first new review, StarReview replies in your style, with knowledge of your strengths and areas for improvement.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
How does StarReview learn my style?
When you connect your Google Business Profile, StarReview reads all previous reviews and your replies. These are stored as style examples, separated by location, star rating and language. These examples serve as templates for future replies.
What if I don't have any previous replies?
No problem. StarReview starts with a professional default style and then learns from every adjustment you make. After just a few edits, replies are already tailored to your style.
Does StarReview also learn from negative reviews?
Yes. StarReview learns separately for each star rating. The tone for a 1-star reply deliberately differs from a 5-star reply. The tone follows how your location responds to criticism and how to praise.
What happens when staff change?
Nothing. The reply style is tied to the location, not a person. Even if the manager changes, StarReview continues to reply in the location's style, consistent and professional.
One price. No surprises.
One plan. The price per business drops as you connect more locations.
Other providers charge CHF 79-499 per month for comparable features.
Starter
For 1 business
CHF 39.-
/month
Growth
For 2-4 businesses
CHF 29.-
/business/month
Scale
5+ businesses
CHF 19.-
/business/month
- StarReview learns your style from past and future replies New
- Uses your website details. Mentions services and locations when relevant. New
- Replies automatically in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies New
- 20 replies per month for other platforms like TripAdvisor, Booking.com, Yelp, Facebook and Instagram New
- Unlimited replies to Google reviews
- Multiple locations in one account; price drops automatically from 2 and 5 locations
- Daily email with new reviews and ready-to-send reply suggestions
- Negative reviews stay manual by default. Optional automation by star rating.
- Reply style adjustable per star level
- QR code, review link and print-ready cards to collect more reviews Included
- Photo processing for Google reviews, up to 2 photos per review Optional, not included
- Cancel monthly, no minimum term
7 ready reply drafts for freeConnect your Google Business Profile and get drafts for real Google reviews.You decide what gets published.No credit card, no commitment.
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
The price is calculated automatically after your Google Business Profile is connected.
Prepare 7 ready reply drafts for free
StarReview finds unanswered Google reviews and prepares reply drafts in your style.
Connect Google, get 7 ready reply drafts for free