Annual
3 months free · Save 25%CHF 21.75
per location per month
CHF 261.- · per location per year
Save CHF 87 per location each year
StarReview learns your style, automatically, per location
StarReview analyses your previous Google replies and learns how each location communicates. It knows what customers praise and criticise, and responds accordingly. And it keeps learning, from every reply you edit.
Start a 7-day trial for CHF 0.-Connect Google Business Profile · No credit card
Benefits
Automatic style analysis from day 1
When you connect your Google profile, StarReview analyses all previous replies. Your tone, vocabulary and style are understood immediately, no manual configuration needed.
Each location has its own style
Your restaurant in Zurich responds differently to your hotel in Geneva. StarReview learns a unique reply style for each location based on actual previous replies.
Customer intelligence included
StarReview analyses what your customers frequently praise and criticise. Future replies naturally reference known strengths and address known weaknesses.
Edits shape the style profile
When you edit and approve a reply, StarReview stores the wording as an example for later suggestions for that location.
Staff turnover? No problem.
The reply style belongs to the location, not a person. When an employee leaves, the quality of replies remains identical, the location's style has been learned.
Review and business context
StarReview combines details from the review with confirmed information about your business. You review the suggestion before publication.
How it works
1
Connect Google profile
StarReview reads all previous reviews and your replies to them.
2
Style is analysed
StarReview analyses your reply style: tone, vocabulary, structure, salutation. Per location and per star rating.
3
Customer feedback is evaluated
What do customers praise? What do they criticise? StarReview creates a strengths/weaknesses profile for each location.
4
Replies sound like you
From the very first new review, StarReview replies in your style, with knowledge of your strengths and areas for improvement.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
How does StarReview learn my style?
When you connect your Google Business Profile, StarReview reads all previous reviews and your replies. These are stored as style examples, separated by location, star rating and language. These examples serve as templates for future replies.
What if I don't have any previous replies?
No problem. StarReview starts with a professional default style and then learns from every adjustment you make. After just a few edits, replies are already tailored to your style.
Does StarReview also learn from negative reviews?
Yes. StarReview learns separately for each star rating. The tone for a 1-star reply deliberately differs from a 5-star reply. The tone follows how your location responds to criticism and how to praise.
What happens when staff change?
Nothing. The reply style is tied to the location, not a person. Even if the manager changes, StarReview continues to reply in the location's style, consistent and professional.
One price. No surprises.
One price per location. Connect every channel, you only pay for replying.
Monthly
CHF 29.-
per location per month
50 reply credits included
Per calendar month and location – across every connected channel, including Google.
A standard reply without photo processing costs 1 credit. With optional photo processing, StarReview shows the required credits before generation. Unused included credits do not carry over; topped-up credits stay until used.
- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Connect every channel, you only pay for replying. See every channel
- Multiple locations in one account, one dashboard. Credits apply per location.
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Photo processing selectable
- Cancel monthly, no minimum term
Start a 7-day trial for CHF 0.-
20 reply credits included. No credit card required.
Swiss provider, nDSG & GDPR compliant Cancel monthly, no minimum term No setup fee
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
Last 6 months
Last 12 months
Last 24 months
All reviews since the beginning
The price is calculated automatically after your Google Business Profile is connected.
Connect your channels, drafts appear on click
StarReview finds unanswered Google reviews, and the reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-