Google reviews for your practice, answered professionally and empathetically
Patients review your practice on Google. StarReview prepares professional, empathetic reply drafts without revealing sensitive patient data.
Connect Google, get 7 ready reply drafts for freeConnect Google Business Profile · No credit card
Why review management matters for Healthcare
Patients choose doctors based on reviews
72% of patients use online reviews when choosing a doctor. A well-maintained Google profile is now as important as a personal recommendation.
Data protection in replies is critical
Responding to health reviews is sensitive: you must not confirm patient data or mention treatment details. StarReview knows this.
The practice team has no time for online marketing
Between consultations, administration and emergencies, there's no time for review management. StarReview prepares reply drafts; your team approves.
How StarReview replies for Healthcare
Real examples, automatically generated, in your style.
Very competent doctor who takes time and explains everything clearly. The practice is modern and the team is friendly.
Dear Claudia, thank you so much for your review! We're glad that you feel well looked after with us. We place great value on clear communication. Thank you for your trust!
Over an hour waiting despite having an appointment. Treatment felt rushed and impersonal. Very disappointed.
Dear Robert, we're sorry that the waiting time and treatment did not meet your expectations. We take your feedback very seriously and have adjusted our scheduling to prevent such situations in the future. Please contact us directly for a personal conversation.
Why StarReview for Healthcare
Privacy-conscious replies
StarReview is configured so reply drafts do not reference specific treatments or diagnoses. Your team reviews and approves.
Empathetic tone for patients
Health topics require particular sensitivity. StarReview replies with empathy and understanding, never defensively.
Control over every review
By default you approve every reply before publication. Especially important in healthcare (the healthcare industry always requires approval by default).
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
One price. No surprises.
One plan. The price per business drops as you connect more locations.
Other providers charge CHF 79-499 per month for comparable features.
Starter
For 1 business
CHF 39.-
/month
Growth
For 2-4 businesses
CHF 29.-
/business/month
Scale
5+ businesses
CHF 19.-
/business/month
- StarReview learns your style from past and future replies New
- Uses your website details. Mentions services and locations when relevant. New
- Replies automatically in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies New
- 20 replies per month for other platforms like TripAdvisor, Booking.com, Yelp, Facebook and Instagram New
- Unlimited replies to Google reviews
- Multiple locations in one account; price drops automatically from 2 and 5 locations
- Daily email with new reviews and ready-to-send reply suggestions
- Negative reviews stay manual by default. Optional automation by star rating.
- Reply style adjustable per star level
- QR code, review link and print-ready cards to collect more reviews Included
- Photo processing for Google reviews, up to 2 photos per review Optional, not included
- Cancel monthly, no minimum term
7 ready reply drafts for freeConnect your Google Business Profile and get drafts for real Google reviews.You decide what gets published.
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
The price is calculated automatically after your Google Business Profile is connected.
Frequently asked questions
Is StarReview suitable for medical practices?
Yes. StarReview processes publicly visible review texts and prepares drafts that should not confirm patient data, diagnoses or treatment details. Hosting, subprocessors and international AI processing are documented on the privacy page.
How does StarReview handle sensitive health reviews?
StarReview replies empathetically without addressing specific medical details. For negative reviews, a personal conversation is always offered rather than responding publicly to criticism.
What does StarReview cost for a medical practice?
For a single practice CHF 39/month. For multiple locations (e.g. practice group) from CHF 19/location/month. All plans include unlimited replies.
Does StarReview work for dentists and therapists?
Yes. StarReview works for all healthcare professionals with a Google Business Profile: medical practices, dental practices, physiotherapy, psychology, clinics and more.
Prepare 7 ready reply drafts for free
StarReview finds unanswered Google reviews and prepares reply drafts in your style.
Connect Google, get 7 ready reply drafts for free