Annual
3 months free · Save 25%CHF 21.75
per location per month
CHF 261.- · per location per year
Save CHF 87 per location each year
Google reviews for your practice, answered professionally and empathetically
Patients review your practice on Google. StarReview prepares professional, empathetic reply drafts without revealing sensitive patient data.
Start a 7-day trial for CHF 0.-Connect Google Business Profile · No credit card
Why review management matters for Healthcare
Patients compare practices online
Google reviews appear when people search for a practice. A factual reply can explain a process without confirming treatment or a patient relationship.
Data protection in replies is critical
Responding to health reviews is sensitive: you must not confirm patient data or mention treatment details. StarReview knows this.
The practice team has no time for online marketing
Between consultations, administration and emergencies, there's no time for review management. StarReview prepares reply drafts; your team approves.
How StarReview replies for Healthcare
Real examples, automatically generated, in your style.
C
Claudia M.
Very competent doctor who takes time and explains everything clearly. The practice is modern and the team is friendly.
Dear Claudia, thank you so much for your review! We're glad that you feel well looked after with us. We place great value on clear communication. Thank you for your trust!
R
Robert H.
Over an hour waiting despite having an appointment. Treatment felt rushed and impersonal. Very disappointed.
Dear Robert, we're sorry that the waiting time and treatment did not meet your expectations. We take your feedback very seriously and have adjusted our scheduling to prevent such situations in the future. Please contact us directly for a personal conversation.
Why StarReview for Healthcare
Privacy-conscious replies
StarReview is configured so reply drafts do not reference specific treatments or diagnoses. Your team reviews and approves.
Empathetic tone for patients
Health topics require particular sensitivity. StarReview replies with empathy and understanding, never defensively.
Control over every review
By default you approve every reply before publication. Especially important in healthcare (the healthcare industry always requires approval by default).
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
One price. No surprises.
One price per location. Connect every channel, you only pay for replying.
Monthly
CHF 29.-
per location per month
50 reply credits included
Per calendar month and location – across every connected channel, including Google.
A standard reply without photo processing costs 1 credit. With optional photo processing, StarReview shows the required credits before generation. Unused included credits do not carry over; topped-up credits stay until used.
- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Connect every channel, you only pay for replying. See every channel
- Multiple locations in one account, one dashboard. Credits apply per location.
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Photo processing selectable
- Cancel monthly, no minimum term
Start a 7-day trial for CHF 0.-
No credit card required.
Swiss provider, nDSG & GDPR compliant Cancel monthly, no minimum term No setup fee
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
Last 6 months
Last 12 months
Last 24 months
All reviews since the beginning
The price is calculated automatically after your Google Business Profile is connected.
Frequently asked questions
Is StarReview suitable for medical practices?
Yes. StarReview processes publicly visible review texts and prepares drafts that should not confirm patient data, diagnoses or treatment details. Hosting, subprocessors and international AI processing are documented on the privacy page.
How does StarReview handle sensitive health reviews?
StarReview replies empathetically without addressing specific medical details. For negative reviews, a personal conversation is always offered rather than responding publicly to criticism.
What does StarReview cost for a medical practice?
CHF 29 per location per month, flat, also for a practice group with several locations. Included are 50 reply credits per calendar month per location.
Does StarReview work for dentists and therapists?
Yes. StarReview works for all healthcare professionals with a Google Business Profile: medical practices, dental practices, physiotherapy, psychology, clinics and more.
Connect your channels, drafts appear on click
StarReview finds unanswered Google reviews, and the reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-