Annual
3 months free · Save 25%CHF 21.75
per location per month
CHF 261.- · per location per year
Save CHF 87 per location each year
Full control: approval or automatic, per star rating
By default you approve every reply before it goes live. Per-star auto-publishing is opt-in, toggleable anytime in Settings.
Start a 7-day trial for CHF 0.-Connect Google Business Profile · No credit card
Benefits
Reply draft for approval
For every review StarReview prepares a personalised reply draft. You review, edit if needed, and approve.
Instant notification
You are notified by email as soon as a new review needs your approval. React quickly without constantly checking the dashboard.
Customise before publishing
Edit the draft directly or generate another one. Confirmed edits become style examples for later suggestions.
Empathetic with criticism
StarReview uses an especially empathetic tone for negative reviews: apologetic, solution-oriented and never defensive.
Configurable per star level
You decide individually for each star rating (1, 2, 3, 4, 5) whether StarReview publishes on its own or submits for approval. For example, 5-stars automatic only.
Fully automatic also possible
If you prefer, you can enable automatic publishing for any star rating, including 1-star reviews. It is your call, toggleable anytime.
How it works
1
Review detected
StarReview detects a new review and analyses the content.
2
Reply draft prepared
StarReview creates a matching reply draft in the right tone, in the review's language.
3
Approval or automatic
Based on your per-star setting: submitted for approval or released directly for publication.
4
Publication
Published on Google with a natural delay of 30 minutes to 8 hours, so the reply doesn't look bot-like.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
How does the approval workflow work?
In Settings, you decide per star rating (1, 2, 3, 4, 5) whether StarReview publishes directly or submits for approval. By default every review requires your approval; you can enable automatic publishing for any star rating.
Can I customise every reply?
Yes. In approval mode you can edit the StarReview draft or generate another one. Confirmed edits are stored as style examples for later suggestions.
How quickly am I notified?
As soon as a review is detected and ready for approval, you receive an email within minutes with the review and the reply draft.
What happens if I don't respond?
The review remains unanswered until you approve. You receive regular reminders by email.
One price. No surprises.
One price per location. Connect every channel, you only pay for replying.
Monthly
CHF 29.-
per location per month
50 reply credits included
Per calendar month and location – across every connected channel, including Google.
A standard reply without photo processing costs 1 credit. With optional photo processing, StarReview shows the required credits before generation. Unused included credits do not carry over; topped-up credits stay until used.
- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Connect every channel, you only pay for replying. See every channel
- Multiple locations in one account, one dashboard. Credits apply per location.
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Photo processing selectable
- Cancel monthly, no minimum term
Start a 7-day trial for CHF 0.-
No credit card required.
Swiss provider, nDSG & GDPR compliant Cancel monthly, no minimum term No setup fee
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
Last 6 months
Last 12 months
Last 24 months
All reviews since the beginning
The price is calculated automatically after your Google Business Profile is connected.
Connect your channels, drafts appear on click
StarReview finds unanswered Google reviews, and the reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-