Full control: approval or automatic, per star rating
By default you approve every reply before it goes live. Per-star auto-publishing is opt-in, toggleable anytime in Settings.
Connect Google, get 7 ready reply drafts for freeConnect Google Business Profile · No credit card
Benefits
Reply draft for approval
For every review StarReview prepares a personalised reply draft. You review, edit if needed, and approve.
Instant notification
You are notified by email as soon as a new review needs your approval. React quickly without constantly checking the dashboard.
Customise before publishing
Edit the draft directly or have a new one generated. StarReview learns from your changes and improves with every future reply.
Empathetic with criticism
StarReview uses an especially empathetic tone for negative reviews: apologetic, solution-oriented and never defensive.
Configurable per star level
You decide individually for each star rating (1, 2, 3, 4, 5) whether StarReview publishes on its own or submits for approval. For example, 5-stars automatic only.
Fully automatic also possible
If you prefer, you can enable automatic publishing for any star rating, including 1-star reviews. It is your call, toggleable anytime.
How it works
Review detected
StarReview detects a new review and analyses the content.
Reply draft prepared
StarReview creates a matching reply draft in the right tone, in the review's language.
Approval or automatic
Based on your per-star setting: submitted for approval or released directly for publication.
Publication
Published on Google with a natural delay of 30 minutes to 8 hours, so the reply doesn't look bot-like.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
How does the approval workflow work?
In Settings, you decide per star rating (1, 2, 3, 4, 5) whether StarReview publishes directly or submits for approval. By default every review requires your approval; you can enable automatic publishing for any star rating.
Can I customise every reply?
Yes. In approval mode you see the StarReview draft and can edit it directly or have a new one generated. StarReview learns from your changes and gets better at future replies.
How quickly am I notified?
As soon as a review is detected and ready for approval, you receive an email within minutes with the review and the reply draft.
What happens if I don't respond?
The review remains unanswered until you approve. You receive regular reminders by email.
One price. No surprises.
One plan. The price per business drops as you connect more locations.
Other providers charge CHF 79-499 per month for comparable features.
Starter
For 1 business
CHF 39.-
/month
Growth
For 2-4 businesses
CHF 29.-
/business/month
Scale
5+ businesses
CHF 19.-
/business/month
- StarReview learns your style from past and future replies New
- Uses your website details. Mentions services and locations when relevant. New
- Replies automatically in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies New
- 20 replies per month for other platforms like TripAdvisor, Booking.com, Yelp, Facebook and Instagram New
- Unlimited replies to Google reviews
- Multiple locations in one account; price drops automatically from 2 and 5 locations
- Daily email with new reviews and ready-to-send reply suggestions
- Negative reviews stay manual by default. Optional automation by star rating.
- Reply style adjustable per star level
- QR code, review link and print-ready cards to collect more reviews Included
- Photo processing for Google reviews, up to 2 photos per review Optional, not included
- Cancel monthly, no minimum term
7 ready reply drafts for freeConnect your Google Business Profile and get drafts for real Google reviews.You decide what gets published.No credit card, no commitment.
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
The price is calculated automatically after your Google Business Profile is connected.
Prepare 7 ready reply drafts for free
StarReview finds unanswered Google reviews and prepares reply drafts in your style.
Connect Google, get 7 ready reply drafts for free