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More Google reviews via email, SMS or QR code

Actively ask your customers for reviews. StarReview makes it simple: email, SMS or QR code, all in one tool. 30 emails plus 30 SMS per location per month included.

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Setup in 2 minutes · Cancel monthly

Benefits

Email requests

Send your customers a professional, branded email with a direct link to your Google review page. Personal and effective.

SMS requests

Quick and direct: an SMS with a review link reaches your customers instantly. The highest open rate of all channels.

QR code for walk-in customers

Print the QR code and place it at the till, on the table or on the receipt. Customers scan and review directly.

30 emails plus 30 SMS included

All plans include 30 email and 30 SMS requests per location per month. Need more? Add-on packages from CHF 5.

Trackable

See in the dashboard which requests were sent, when and via which channel. Full transparency over your review requests.

The metric Google actually names

Google's Business Profile guidance names review count and positive ratings as inputs to local ranking. The request flow is the lever for moving that number. Asking every customer steadily beats one-off campaigns.

Competitive advantage

Birdeye and Podium charge $300 to $600/month for the same feature. With StarReview, it's included in all plans from CHF 19/month.

How it works

1

Choose channel

Select email, SMS or print the QR code.

2

Enter contact details

Enter the name and email address or phone number of your customer.

3

Send request

One click, your customer receives a professional message with a direct link to your Google review page.

Replies turn reviews into your strongest asset

89%

read reviews first

Before visiting your business, customers check your Google reviews

BrightLocal, 2024

more trust

Businesses that reply are perceived as three times more trustworthy

BrightLocal, 2024

+12%

more revenue

Just half a star more brings up to 12% more revenue

Harvard Business School, 2016

68%

come back

When you respond to criticism, 68% give your business a second chance

ReviewTrackers, 2022

Every reply is a public signal that you read, listen, and care.

Frequently asked questions

How many review requests can I send per month?

30 email and 30 SMS requests per location per month are included in all plans. If you need more, you can purchase add-on packages: 50 extra for CHF 5, 100 for CHF 10, or 200 for CHF 20.

What does an SMS request cost?

The first 30 SMS requests per month are included free in your plan. Additional SMS packages are available from CHF 5 for 50 requests.

What does the email look like that my customer receives?

Your customer receives a professional, branded email with your business name, a friendly message and a prominent button that leads directly to your Google review page.

Does the QR code work without a limit?

Yes. The QR code has no limit, it's simply a direct link to your Google review page. Customers can scan it as often as they like.

Can I offer incentives for reviews, or only ask happy customers?

No. Google's review policies explicitly prohibit incentivized reviews (discounts or freebies in exchange) and review-gating (only asking customers you expect to leave positive feedback). StarReview's request flow asks every customer equally, with no gating mechanism and no incentive language in the templates. This keeps your profile compliant with Google's policies.

Sources for our claims about Google ranking, reviews, and replies: See methodology

One price. No surprises.

Cancel monthly. All prices in CHF.

Other providers charge CHF 79-499 per month for comparable features.

Starter

For 1 business

CHF 39.-

/month

  • AI learns your style from past replies New
  • Uses your website details. Mentions services and locations when relevant. New
  • Replies automatically in the reviewer's language (DE, FR, IT, EN)
  • Specific to every review, no generic AI slop New

  • Unlimited replies
  • Negative reviews: automatic or with approval
  • Reply style adjustable per star level
  • 30 emails + 30 SMS per location per month Included
  • Cancel monthly, no minimum term
Connect account
Most Popular

Growth

For 2-4 businesses

CHF 29.-

/business/month

  • AI learns your style from past replies New
  • Uses your website details. Mentions services and locations when relevant. New
  • Replies automatically in the reviewer's language (DE, FR, IT, EN)
  • Specific to every review, no generic AI slop New

  • Unlimited replies
  • Negative reviews: automatic or with approval
  • Reply style adjustable per star level
  • 30 emails + 30 SMS per location per month Included
  • Cancel monthly, no minimum term
Connect account

Scale

5+ businesses

CHF 19.-

/business/month

  • AI learns your style from past replies New
  • Uses your website details. Mentions services and locations when relevant. New
  • Replies automatically in the reviewer's language (DE, FR, IT, EN)
  • Specific to every review, no generic AI slop New

  • Unlimited replies
  • Negative reviews: automatic or with approval
  • Reply style adjustable per star level
  • 30 emails + 30 SMS per location per month Included
  • Cancel monthly, no minimum term
Connect account
Swiss data privacy Cancel monthly No setup fee

Also available: clean up old reviews

Answer old reviews

One-time cleanup of all unanswered reviews. Bookable independently of the subscription.

from CHF 1.- per review

Tiered pricing

  • 1-50 reviews: CHF 1.- each
  • 51-200 reviews: CHF 0.50 each
  • 201+ reviews: CHF 0.25 each

Choose scope

  • Last 6 months
  • Last 12 months
  • Up to 24 months back
Check and book backlog

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