“We have been working with StarReview for around a month now and we are very satisfied. The noticeable time savings mean we can concentrate much more on analysing the feedback and invest more time in concrete operational improvements. For us, StarReview is a positive support in our daily work.”
Understand what customers say. Reply with the right words.
StarReview brings reviews and comments from your channels together. Wherever replies are possible, you get a suitable draft in your style.
- Reviews & comments
- 0
- Reply drafts created
- 0
- Supported channels
- 15
Live since June 2026 · automatically updated
Replying to reviews is the task that keeps getting put off.
A new review comes in. You want to reply, but the cursor just blinks. What do you write so it doesn't sound like a template? So, later. And then the unanswered reviews pile up, or every reply ends up sounding the same.
How you start with StarReview
1
Connect your Google account
Sign in with the account that manages your Google Business Profile.
2
Confirm location and business details
Select the location, then check and confirm website, language, signature, email, and industry.
3
Get reply drafts at the click of a button
Connect your channels and reply drafts for your open Google reviews appear at the click of a button.
4
Review, edit, approve
You stay in control. Manual approval is the default. If you enable automatic publishing, an eligible, unedited StarReview draft may be scheduled after safety checks without another click.
One price. Every channel.
One price per location. 50 reply credits per month. Every channel.
Save 25% Save CHF 87 per location each year
CHF 261.-
per location per year
CHF 21.75 per location per month
CHF 261.- per year
Illustrative calculation. You select the individual locations in the subscription.
50 reply credits per location per month.
See every channel- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Multiple locations in one dashboard
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Optional photo processing
Cancel monthly, no minimum term
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
StarReview uses what your business already shows
StarReview uses previous Google replies when available, plus your confirmed settings, website facts and later edits. Without usable style examples, it starts with a matching industry style.
Use existing Google replies
When previous replies are available, StarReview detects patterns such as greeting, length, tone, and typical wording.
Use business data
Language, industry, signature, and available website facts help make replies more specific.
Separate context per location
For multiple locations, StarReview uses each location's own business details, language, signature and available previous replies.
Improves through edits
When you edit reply drafts, StarReview uses those corrections as stronger examples for future suggestions.
What StarReview uses
Google review: text, stars, language, photos
Previous Google replies, if available
Settings: language, industry, signature
Website facts and your edits
Without existing style examples, StarReview starts with a matching industry style.
Replies for your review channels
StarReview helps you handle reviews and comments from supported channels in one reply workflow. The current channel overview shows which features are available for each channel.
50 reply credits per location and month. They apply across every connected channel.
See all supported channelsAdditional features
-
Connect multiple Google Business Profiles in one account. Each location keeps its own business details, language, signature and reply suggestions.
-
If a guest uploads a photo of their plate, StarReview can use clear visual context in the reply. Optional paid add-on.
What our customers say
Real reviews from real users on Google
“Great tool! Very helpful and useful. I’m glad I no longer have to respond to each Google review individually. The AI responds very naturally, exactly the way I would write it myself.”
“The automatic responses are professional and match our style perfectly. Highly recommended.”
“Customer reviews are very important to me. AI helps me respond to all feedback. The writing feels very natural, a great tool!”
Works with your AI assistant
Claude, ChatGPT, Codex, OpenClaw, Cursor or Gemini CLI: your assistant drafts replies to your reviews and submits them. You approve, StarReview publishes.
How to connect your assistantFrequently asked questions
How does StarReview work?
StarReview connects to your Google Business Profile and reads new reviews automatically. Every review gets a personalised suggestion. You approve each reply before it goes live; automatic publishing per star rating (1 to 5) is enabled in Settings.
What AI does StarReview use?
StarReview does not tie the service to one permanent model name. Each quarter we evaluate available models against 53 real Swiss Google reviews in six languages. We test factual grounding, safe handling of criticism, and multilingual replies. Our methodology publishes the criteria and limitations.
What languages are supported?
StarReview supports German, French, Italian, and English.
Which review channels does StarReview support?
StarReview supports multiple review channels in one reply workflow. The regularly updated channel overview shows which features are available for each channel. With an active monthly or annual subscription, every location receives 50 reply credits per calendar month.
How much does StarReview cost?
StarReview costs CHF 29 per location per month, cancel monthly. Every location includes 50 reply credits per calendar month, across all connected channels. Annually it is CHF 261 per location per year, so 3 of 12 months free.
Ready to start?
Setup in 2 minutes. Cancel monthly, no minimum term.
Start a 7-day trial for CHF 0.-