Skip to content
StarReview
Start a 7-day trial for CHF 0.-

Your words. On every channel.

Reviews and comments from everywhere, each with a finished draft in your tone. You read, adjust, approve.

We are not affiliated with these platforms. All trademarks belong to their respective owners.

No credit cardManual approval by default; automatic publishing only when you enable itCancel monthly, no minimum term

Replying to reviews is the task that keeps getting put off.

A new review comes in. You want to reply, but the cursor just blinks. What do you write so it doesn't sound like a template? So, later. And then the unanswered reviews pile up, or every reply ends up sounding the same.

How you start with StarReview

1

Connect your Google account

Sign in with the account that manages your Google Business Profile.

2

Confirm location and business details

Select the location, then check and confirm website, language, signature, email, and industry.

3

Get reply drafts at the click of a button

Connect your channels and reply drafts for your open Google reviews appear at the click of a button.

4

Review, edit, approve

You stay in control. Manual approval is the default. If you enable automatic publishing, an eligible, unedited StarReview draft may be scheduled after safety checks without another click.

One price. No surprises.

One price per location. Connect every channel, you only pay for replying.

Annual

3 months free · Save 25%

CHF 21.75

per location per month

CHF 261.- · per location per year

Save CHF 87 per location each year

Monthly

CHF 29.-

per location per month

50 reply credits included

Per calendar month and location – across every connected channel, including Google.

A standard reply without photo processing costs 1 credit. With optional photo processing, StarReview shows the required credits before generation. Unused included credits do not carry over; topped-up credits stay until used.

  • StarReview learns your style from past and future replies
  • Uses your website details. Mentions services and locations when relevant.
  • Creates replies in the reviewer's language (DE, FR, IT, EN)
  • Specific to every review, no generic template replies
  • Connect every channel, you only pay for replying. See every channel
  • Multiple locations in one account, one dashboard. Credits apply per location.
  • Daily email with new reviews and ready-to-send reply suggestions
  • Reply style adjustable per star level
  • Photo processing selectable
  • Cancel monthly, no minimum term

Start a 7-day trial for CHF 0.-

No credit card required.

Start a 7-day trial for CHF 0.-
Swiss provider, nDSG & GDPR compliant Cancel monthly, no minimum term No setup fee

Existing reviews

Already have unanswered reviews? Catch up in one go.

StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.

Last 6 months
Last 12 months
Last 24 months
All reviews since the beginning

The price is calculated automatically after your Google Business Profile is connected.

Connect Google and see your backlog

Replies turn reviews into your strongest asset

89%

read reviews first

Before visiting your business, customers check your Google reviews

BrightLocal, 2024

more trust

Businesses that reply are perceived as three times more trustworthy

BrightLocal, 2024

68%

come back

When you respond to criticism, 68% give your business a second chance

ReviewTrackers, 2022

<24h

hours, not days

The response window customers expect in 2026. On every review.

Every reply is a public signal that you read, listen, and care.

StarReview uses what your business already shows

StarReview uses previous Google replies when available, plus your confirmed settings, website facts and later edits. Without usable style examples, it starts with a matching industry style.

Use existing Google replies

When previous replies are available, StarReview detects patterns such as greeting, length, tone, and typical wording.

Use business data

Language, industry, signature, and available website facts help make replies more specific.

Separate context per location

For multiple locations, StarReview uses each location's own business details, language, signature and available previous replies.

Improves through edits

When you edit reply drafts, StarReview uses those corrections as stronger examples for future suggestions.

What StarReview uses

Google review: text, stars, language, photos
Previous Google replies, if available
Settings: language, industry, signature
Website facts and your edits

Without existing style examples, StarReview starts with a matching industry style.

Replies for your review channels

StarReview helps you handle reviews and comments from supported channels in one reply workflow. The current channel overview shows which features are available for each channel.

An active monthly or annual subscription includes 50 reply credits per calendar month per location. A standard reply without photo processing costs 1 credit. If you select optional photo processing, StarReview shows the required credits before generating the reply.

See all supported channels →

Additional features

  • Collect reviews, by QR code, link and card

    Ask your customers for a Google review. A QR code, a shareable review link and print-ready cards with your logo, included in the subscription.

  • Manage multiple locations

    Connect multiple Google Business Profiles in one account. Each location keeps its own business details, language, signature and reply suggestions.

  • Photo recognition

    If a guest uploads a photo of their plate, StarReview can use clear visual context in the reply. Optional paid add-on.

What our customers say

Real reviews from real users on Google

Google review, translated from German

“We have been working with StarReview for around a month now and we are very satisfied. The noticeable time savings mean we can concentrate much more on analysing the feedback and invest more time in concrete operational improvements. For us, StarReview is a positive support in our daily work.”

Google review, translated from German

“Great tool! Very helpful and useful. I’m glad I no longer have to respond to each Google review individually. The AI responds very naturally, exactly the way I would write it myself.”

Google review, translated from German

“The automatic responses are professional and match our style perfectly. Highly recommended.”

Google review, translated from German

“Customer reviews are very important to me. AI helps me respond to all feedback. The writing feels very natural, a great tool!”

Works with your AI assistant

Claude, ChatGPT, Codex, OpenClaw, Cursor or Gemini CLI: your assistant drafts replies to your reviews and submits them. You approve, StarReview publishes.

How to connect your assistant →

Frequently asked questions

How does StarReview work?

StarReview connects to your Google Business Profile and reads new reviews automatically. Every review gets a personalised suggestion. You approve each reply before it goes live; automatic publishing per star rating (1 to 5) is enabled in Settings.

What AI does StarReview use?

StarReview does not tie the service to one permanent model name. Each quarter we evaluate available models against 53 real Swiss Google reviews in six languages. We test factual grounding, safe handling of criticism, and multilingual replies. Our methodology publishes the criteria and limitations.

What languages are supported?

StarReview supports German, French, Italian, and English.

Which review channels does StarReview support?

StarReview supports multiple review channels in one reply workflow. The regularly updated channel overview shows which features are available for each channel. With an active monthly or annual subscription, every location receives 50 reply credits per calendar month. A standard reply without photo processing costs 1 credit; if you select optional photo processing, StarReview shows the required credits before generation.

How much does StarReview cost?

StarReview costs CHF 29 per location per month, cancel monthly. Every location includes 50 reply credits per calendar month, for all connected channels including Google. Annually it is CHF 261 per location per year, so 3 of 12 months free. Extra credits can be topped up and stay valid until used.

Ready to start?

Setup in 2 minutes. Cancel monthly, no minimum term.

Start a 7-day trial for CHF 0.-

StarReview is run by F. Weinhappl. Questions before you start? Write directly to hello@starreview.ch.