Annual
3 months free · Save 25%CHF 21.75
per location per month
CHF 261.- · per location per year
Save CHF 87 per location each year
Answer TheFork guest reviews without interrupting service
StarReview watches your TheFork page: new guest reviews are detected automatically and a reply is prepared in your style. You approve, copy the text and publish it yourself in TheFork Manager.
Start a 7-day trial for CHF 0.-Connect Google Business Profile · No credit card
Benefits
New guest reviews detected automatically
You add the link to your public TheFork page once. From then on StarReview reports every new guest review by itself, so nobody at the host stand has to keep an eye on the profile.
Reviews from real guests
On TheFork only guests who booked through the platform and actually dined can review. The drafts respond to that concrete feedback, not to anonymous drive-by ratings.
One voice across every platform
Drafts use the same learned style as your Google replies. Your restaurant sounds the same everywhere, whether the guest writes on TheFork, Google or TripAdvisor.
Copy and paste into TheFork Manager
StarReview does not publish on TheFork. The reply function lives in TheFork Manager, your reservations and reviews account. Copy the draft, paste it, done: about a minute per reply.
Included in your plan
Replies on every connected channel draw from the same balance: 50 reply credits per calendar month per location. One reply costs 1 credit, 2 with photo processing.
How it works
1
Link your TheFork page
On the Platforms page you paste the link to your public TheFork page. That is all it takes, no credentials.
2
Review detected, draft ready
StarReview detects the new guest review, reads the content and the star rating and prepares a reply in your style.
3
Approve and copy
You check the draft, adjust it if needed and copy it with one click. The direct link opens TheFork Manager.
4
Publish in TheFork Manager
You paste the reply under the guest review and publish it. It then appears publicly under the review on your TheFork page.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
Does StarReview publish the reply on TheFork itself?
No. You publish, in TheFork Manager. StarReview handles everything before that: detecting, drafting the reply, copying it and opening the direct link. The last click is yours.
How do I link my TheFork page to StarReview?
On the Platforms page in StarReview you paste the link to your public TheFork page. StarReview then watches that page, without any TheFork credentials.
Do I need my own TheFork account?
Yes. The reply function lives in TheFork Manager and belongs to your own TheFork access. StarReview supplies the finished drafts that go with it, but does not replace the account.
Why is replying worth it on TheFork in particular?
On TheFork guests book and review in the same place, so the next person looking for a table reads the reviews in the middle of booking. A visible, personal reply is part of how your restaurant reads at that moment.
What style are the drafts written in?
The same style as your Google replies. StarReview learns your tone per location, salutation and sign-off included, and uses it on every platform.
How many TheFork replies are included?
Your subscription includes 50 reply credits per calendar month per location, shared across every connected channel including Google. One reply costs 1 credit, 2 with photo processing. You can buy extra credits, and they stay until used.
Do I see TheFork and Google reviews in one place?
Yes. All reviews arrive in the same inbox, with a filter per platform and a sentiment read per review. You see at a glance where a reply is still missing.
Does StarReview reply in the guest's language?
Yes. The language of the review is detected and the reply is written in German, French, Italian or English, matching the international guests on TheFork.
One price. No surprises.
One price per location. Connect every channel, you only pay for replying.
Monthly
CHF 29.-
per location per month
50 reply credits included
Per calendar month and location – across every connected channel, including Google.
A standard reply without photo processing costs 1 credit. With optional photo processing, StarReview shows the required credits before generation. Unused included credits do not carry over; topped-up credits stay until used.
- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Connect every channel, you only pay for replying. See every channel
- Multiple locations in one account, one dashboard. Credits apply per location.
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Photo processing selectable
- Cancel monthly, no minimum term
Start a 7-day trial for CHF 0.-
No credit card required.
Swiss provider, nDSG & GDPR compliant Cancel monthly, no minimum term No setup fee
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
Last 6 months
Last 12 months
Last 24 months
All reviews since the beginning
The price is calculated automatically after your Google Business Profile is connected.
Connect your channels, drafts appear on click
StarReview finds unanswered Google reviews, and the reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-Other platforms
Same inbox, same voice.
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