Answer Uber Eats reviews without digging through the portal
Uber Eats shows reviews in Uber Eats Manager only. The StarReview Connector reads them there, puts them in your inbox and prepares a reply draft in your voice. Once you approve it, the reply sits in the portal's reply box, where you send it.
Start a 7-day trial for CHF 0.-Benefits
Reviews out of the merchant portal
Uber Eats shows reviews nowhere public. The StarReview Connector, a browser extension, reads them in Uber Eats Manager and puts them in the same inbox as your Google reviews.
Enter the store ID once
Connecting takes the store ID from the location switcher in Uber Eats Manager. StarReview needs no Uber Eats password.
Works for short delivery reviews too
Delivery reviews are often brief. StarReview still turns them into a personal reply that responds to the specific feedback.
Sending stays your click
StarReview puts nothing live on Uber Eats by itself. The approved reply sits in the reply box in Uber Eats Manager; you press send.
Included in your allotment
50 reply credits per location and month. They apply across every connected channel.
How it works
Enter the store ID
On the platforms page in StarReview you enter the store ID of your Uber Eats location. You find it in the location switcher in Uber Eats Manager.
Set up the Connector
The StarReview Connector runs in your browser and reads the reviews from Uber Eats Manager while you are signed in there.
Review detected, draft ready
New reviews appear in the inbox with the star rating, a sentiment read and a reply draft in your voice.
Approve and send
You check the draft and approve it. The reply then sits in the reply box in Uber Eats Manager, where you send it.
Replies turn reviews into your strongest asset
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022<24h
hours, not days
The response window customers expect in 2026. On every review.
Every reply is a public signal that you read, listen, and care.
Frequently asked questions
Does StarReview put the reply live on Uber Eats itself?
No. Uber Eats offers third parties no interface for that. StarReview fills the approved reply into the reply box in Uber Eats Manager, and you send it.
How do I connect my Uber Eats location?
You enter the store ID from the location switcher in Uber Eats Manager. Your credentials stay with you; StarReview needs no Uber Eats password.
Why is a browser extension needed?
Uber Eats has no public review page: the reviews exist in the merchant portal only. The StarReview Connector therefore reads them where you are signed in anyway. What the extension processes is set out in the browser extension privacy policy.
Does StarReview pick up new Uber Eats reviews by itself?
Yes, once the store ID is entered and the Connector is set up. You no longer transfer any review by hand.
Is replying on delivery platforms worth it?
Yes. Reviews help decide who gets the order. A visible, personal reply to praise or criticism sets your restaurant apart from places that never respond.
What style are the drafts written in?
Your voice. StarReview uses the same learned style as your Google replies.
How many Uber Eats replies are included?
50 reply credits per location and month. They apply across every connected channel.
Does StarReview reply in the language of the review?
Yes. The language is recognised and the reply written in German, French, Italian or English.
Does this work for Just Eat and eat.ch too?
For evaluation only. Just Eat provides restaurants with no reply function, so StarReview brings those reviews into the inbox but prepares no replies for them.
One price. Every channel.
One price per location. 50 reply credits per month. Every channel.
CHF 261.-
per location per year
CHF 21.75 per location per month
CHF 261.- per year
Illustrative calculation. You select the individual locations in the subscription.
50 reply credits per location per month.
See every channel- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Multiple locations in one dashboard
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Optional photo processing
Cancel monthly, no minimum term
Connect your channels, drafts appear on click
StarReview brings new feedback from your connected channels together. A fitting reply draft appears on click, in your style.
Start a 7-day trial for CHF 0.-Other platforms
Same inbox, same voice.