Features at a glance
StarReview takes over the task that keeps slipping: answering reviews promptly and personally. These features make that possible, and you always have the final say on every reply.
All features
Automatic Replies
StarReview analyses each new review and prepares a personalised reply: in your style, in your customer's language. You approve every reply by default; per-star auto-publishing is opt-in.
Multiple Locations
Manage the reviews of all your locations on Google, TripAdvisor, Booking.com, Expedia and HolidayCheck centrally. Each location receives individual, location-specific replies.
Approval Workflow
By default you approve every reply before it goes live. Per-star auto-publishing is opt-in, toggleable anytime in Settings.
StarReview Style Learning
StarReview analyses your previous Google replies and learns how each location communicates. It knows what customers praise and criticise, and responds accordingly. And it keeps learning, from every reply you edit.
Photo Recognition
With photo recognition enabled, StarReview looks at the photo when a guest uploads one of their plate and uses clear visual context for more grounded replies. Photo processing remains optional.
Other platforms
Facebook and Instagram comments arrive from your connected accounts. Feedback from channels without a connection can be pasted. Either way, you receive a fitting draft in your voice.
Frequently asked questions
Do I have to approve every reply individually?
By default, yes: StarReview prepares the draft, you review and approve it, and only then is it published. On Google, StarReview publishes the approved reply for you; on every other platform you publish it yourself.
Which languages does StarReview reply in?
German, French, Italian and English, always matching the language of the review. Swiss conventions such as ss instead of the Eszett are respected.
Does StarReview work for multiple locations?
Yes. Each location gets its own drafts in its own style, and you see all locations in one shared overview. Every location costs CHF 29 per month and includes 50 reply credits per calendar month.
Try every feature yourself
Connect your channels, reply drafts appear on click. Cancel monthly.
One price. Every channel.
One price per location. 50 reply credits per month. Every channel.
CHF 261.-
per location per year
CHF 21.75 per location per month
CHF 261.- per year
Illustrative calculation. You select the individual locations in the subscription.
50 reply credits per location per month.
See every channel- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Multiple locations in one dashboard
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Optional photo processing
Cancel monthly, no minimum term