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Answer local.ch reviews without watching the Kundencenter

StarReview watches your local.ch page: every new review is detected automatically and a reply in your style is ready. You approve and publish it in the localsearch Kundencenter. One local.ch link is enough, because local.ch and search.ch share the same pool of reviews.

Start a 7-day trial for CHF 0.-

Connect Google Business Profile · No credit card

Benefits

local.ch and search.ch in one move

Both Swiss directories draw on the same pool of reviews. You add the link to your local.ch page and cover both portals with it.

New reviews detected automatically

Once your public local.ch page is added, StarReview flags every incoming review on its own.

Replies in your style

Drafts sound like your Google replies, because StarReview learns your tone per location. Customers hear the same voice everywhere.

Direct link into the Kundencenter

Copy the draft, open the direct link, paste the reply in the localsearch Kundencenter. About a minute per review.

Part of your allotment

Replies on every connected channel draw from the same balance: 50 reply credits per calendar month per location. One reply costs 1 credit, 2 with photo processing.

How it works

1

Add your local.ch page

On the Platforms page you paste the link to your public local.ch listing. No credentials needed.

2

Review detected, draft ready

StarReview detects the new review, reads the text and the star rating and prepares a fitting reply in your style.

3

Check and approve

You read the draft, change whatever you want to change and copy it with one click.

4

Publish in the Kundencenter

The direct link opens the localsearch Kundencenter. You paste the reply there and it appears publicly under the review, on local.ch as well as search.ch.

Replies turn reviews into your strongest asset

89%

read reviews first

Before visiting your business, customers check your Google reviews

BrightLocal, 2024

more trust

Businesses that reply are perceived as three times more trustworthy

BrightLocal, 2024

68%

come back

When you respond to criticism, 68% give your business a second chance

ReviewTrackers, 2022

<24h

hours, not days

The response window customers expect in 2026. On every review.

Every reply is a public signal that you read, listen, and care.

Frequently asked questions

Can StarReview reply on local.ch directly?

No. Publishing happens in the localsearch Kundencenter, the area for your listing. StarReview covers the whole way there: detecting, drafting the reply, copying, and opening the direct link. The last click is yours.

Does this cover search.ch as well?

Yes. local.ch and search.ch both belong to Swisscom Directories and use the same pool of reviews. Add the link to your local.ch page: the field takes the local.ch address, and your approved reply shows up in both directories.

How do I link my listing to StarReview?

On the Platforms page you paste the link to your public local.ch page. The link is active right away, without any local.ch credentials.

Do I need an account in the localsearch Kundencenter?

For publishing yes, since that is where the reply gets pasted. Detecting the reviews and preparing the drafts works regardless.

What style are the drafts written in?

Yours. StarReview learns your tone from earlier replies, per location, and writes in the language of the review: German, French, Italian or English.

How many replies are included?

Your subscription includes 50 reply credits per calendar month per location, shared across every connected channel including Google. One reply costs 1 credit, 2 with photo processing. You can buy extra credits, and they stay until used.

Do I see local.ch and Google reviews in one place?

Yes. All reviews arrive in the same inbox, with a filter per platform and a sentiment read per review.

Why does local.ch matter for my business?

local.ch is the Swiss directory where many customers look up an address, opening hours or a phone number. A well kept listing with visible replies can support local visibility and shows that someone is listening behind the counter.

One price. No surprises.

One price per location. Connect every channel, you only pay for replying.

Annual

3 months free · Save 25%

CHF 21.75

per location per month

CHF 261.- · per location per year

Save CHF 87 per location each year

Monthly

CHF 29.-

per location per month

50 reply credits included

Per calendar month and location – across every connected channel, including Google.

A standard reply without photo processing costs 1 credit. With optional photo processing, StarReview shows the required credits before generation. Unused included credits do not carry over; topped-up credits stay until used.

  • StarReview learns your style from past and future replies
  • Uses your website details. Mentions services and locations when relevant.
  • Creates replies in the reviewer's language (DE, FR, IT, EN)
  • Specific to every review, no generic template replies
  • Connect every channel, you only pay for replying. See every channel
  • Multiple locations in one account, one dashboard. Credits apply per location.
  • Daily email with new reviews and ready-to-send reply suggestions
  • Reply style adjustable per star level
  • Photo processing selectable
  • Cancel monthly, no minimum term

Start a 7-day trial for CHF 0.-

No credit card required.

Start a 7-day trial for CHF 0.-
Swiss provider, nDSG & GDPR compliant Cancel monthly, no minimum term No setup fee

Existing reviews

Already have unanswered reviews? Catch up in one go.

StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.

Last 6 months
Last 12 months
Last 24 months
All reviews since the beginning

The price is calculated automatically after your Google Business Profile is connected.

Connect Google and see your backlog

Connect your channels, drafts appear on click

StarReview finds unanswered Google reviews, and the reply draft appears on click, in your style.

Start a 7-day trial for CHF 0.-

Other platforms

Same inbox, same voice.

We are not affiliated with these platforms. All trademarks belong to their respective owners.

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