Methodology and studies
Anyone helping businesses answer reviews should disclose how they work. Here we document our test procedure and the data we collect, openly licensed and citable.
Methodology pages and studies
Methodology: AI review replies
The full test procedure: 13 models, tested on real Swiss Google reviews in several languages, with disclosed criteria and limitations.
Methodology summary
The condensed model-comparison summary for sharing and citing. Openly licensed (CC BY 4.0).
Response-rate study 2026
Original research: how Swiss restaurants respond to Google reviews. Methodology, sample and key results, openly licensed (CC BY 4.0).
Frequently asked questions
May I cite these studies?
Yes. The methodology summary and the response-rate study are licensed under CC BY 4.0: you may reuse their data and charts freely, including commercially, with attribution to StarReview.
Does StarReview disclose which model powers the product?
No. The methodology documents the 13 tested models and the criteria. Which technology runs in the product is deliberately not part of the promise: you judge the reply drafts yourself before anything is published.
How current is the data?
Each study page states its collection period and the date of its last update directly on the page.