Google reviews for your salon, answered personally
Your clients love your service and share it online. StarReview prepares a reply for every review, professionally, warmly and in your style. You approve every reply.
Get startedSetup in 2 minutes · Cancel monthly
Why review management matters for Beauty & Wellness
New clients search online for the best salon
91% of beauty clients read Google reviews before booking an appointment. Your online reputation is your most important marketing tool.
Personal connection shows in the reply
Beauty is a personal business. A warm reply to a review strengthens customer loyalty and shows new clients that you care.
No time between appointments
The calendar is full, barely time for a phone check between clients. StarReview replies automatically. You focus on your clients.
How StarReview replies for Beauty & Wellness
Real examples, automatically generated, in your style.
Best hairdresser in town! Colour and cut are perfect. I feel comfortable every time. Thank you!
Dear Lisa, thank you so much! We're thrilled that you're happy with the colour and cut. We already look forward to your next visit!
Appointment wasn't kept, had to wait 40 minutes. The result was okay, but the service was disappointing.
Dear Monika, we're sorry you had to wait. That doesn't meet our standards. We've adjusted our scheduling to prevent this from happening again. Please give us a second chance!
Why StarReview for Beauty & Wellness
Warm, personal tone
The AI replies the way you would, warm, personal and with genuine interest in your clients.
Fast replies strengthen loyalty
Clients who receive a quick reply are more likely to rebook. StarReview prepares a reply for every review, which you can approve promptly.
Control over sensitive reviews
For negative reviews about wait times or results, you receive 3 empathetic suggestions and decide yourself.
Unanswered reviews cost you money
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022Every week without replies, you're losing potential customers.
One price. No surprises.
Cancel monthly. All prices in CHF.
Other providers charge CHF 79–499 per month for comparable features.
Also available: clean up old reviews
Answer old reviews
One-time cleanup of all unanswered reviews. Bookable independently of the subscription.
from CHF 1.– per review
Tiered pricing
- 1–50 reviews: CHF 1.– each
- 51–200 reviews: CHF 0.50 each
- 201+ reviews: CHF 0.25 each
Choose scope
- Last 6 months
- Last 12 months
- Up to 24 months back
Frequently asked questions
How does StarReview work for hairdressers and beauty salons?
StarReview connects to your Google Business Profile. For every new review a personalised, warm reply draft is prepared. By default you approve before publication; per-star auto-publishing is opt-in in Settings.
Does the tone suit the beauty industry?
Yes. The AI is trained to reply personally and warmly, exactly as clients in the beauty industry expect. No generic standard replies.
What does StarReview cost for a salon?
For a single salon CHF 39/month. For multiple locations from CHF 19/location/month. All plans include unlimited replies.
Does StarReview work for beauty studios and nail salons?
Yes. StarReview works for all beauty and wellness businesses: hairdressers, beauty studios, nail salons, spas, massage practices and more.