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Google reviews for your garage, answered professionally

Customers review your workshop, your dealership or your garage on Google. StarReview prepares professional reply drafts in your style. You approve every reply.

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Setup in 2 minutes · Cancel monthly

Why review management matters for Automotive

Trust is decisive when buying a car

Whether used cars or repairs: customers compare garages online. 88% read reviews before booking an appointment or viewing a vehicle.

Negative reviews carry heavy weight

A bad review about repair costs or service quality deters many customers. A professional reply shows you take criticism seriously.

Multiple locations, many reviews

Car dealerships with multiple branches receive reviews at every location. StarReview manages them all simultaneously with location-specific replies.

How StarReview replies for Automotive

Real examples, automatically generated, in your style.

D
Daniel F.

Great service! My car was repaired the same day. Fair price and very friendly team. Highly recommended!

Your reply

Dear Daniel, thank you so much for your great review! We're pleased that the repair was completed quickly and to your satisfaction. We're always here for you!

S
Sabine K.

Repair took much longer than promised and was significantly more expensive than the quote. Never again.

Your reply

Dear Sabine, we're sorry that the repair did not meet your expectations. We take your feedback on time and costs very seriously. Please contact us directly so we can resolve the situation together.

Why StarReview for Automotive

Professional tone for the automotive sector

The AI understands topics like repair costs, delivery times and service quality, and responds factually and professionally.

Multi-location for car dealerships

Manage reviews for all branches centrally. Each location receives individual replies.

Consistent reaction

A reply draft is prepared for every new review. You approve before publication or enable per-star auto-publishing in Settings.

Unanswered reviews cost you money

89%

read reviews first

Before visiting your business, customers check your Google reviews

BrightLocal, 2024

more trust

Businesses that reply are perceived as three times more trustworthy

BrightLocal, 2024

+12%

more revenue

Just half a star more brings up to 12% more revenue

Harvard Business School, 2016

68%

come back

When you respond to criticism, 68% give your business a second chance

ReviewTrackers, 2022

Every week without replies, you're losing potential customers.

One price. No surprises.

Cancel monthly. All prices in CHF.

Starter

For 1 business

CHF 39.-

/month

  • Unlimited replies
  • Reply style adjustable per star level
  • Negative reviews: automatic or with approval
  • Weekly email report
  • Email support

  • AI analyzes and learns your style New
  • 30 emails + 30 SMS per location per month Included
  • DE, FR, IT + EN Included
  • Cancel monthly, no minimum term
Sign up

Growth

For 2–4 businesses

CHF 29.-

/business/month

  • Unlimited replies
  • Reply style adjustable per star level
  • Negative reviews: automatic or with approval
  • Weekly email report
  • Email support

  • AI analyzes and learns your style New
  • 30 emails + 30 SMS per location per month Included
  • DE, FR, IT + EN Included
  • Cancel monthly, no minimum term
Sign up

Scale

5+ businesses

CHF 19.-

/business/month

  • Unlimited replies
  • Reply style adjustable per star level
  • Negative reviews: automatic or with approval
  • Weekly email report
  • Email support

  • AI analyzes and learns your style New
  • 30 emails + 30 SMS per location per month Included
  • DE, FR, IT + EN Included
  • Cancel monthly, no minimum term
Sign up

Other providers charge CHF 79–499 per month for comparable features.

Also available: clean up old reviews

Answer old reviews

One-time cleanup of all unanswered reviews. Bookable independently of the subscription.

from CHF 1.– per review

Tiered pricing

  • 1–50 reviews: CHF 1.– each
  • 51–200 reviews: CHF 0.50 each
  • 201+ reviews: CHF 0.25 each

Choose scope

  • Last 6 months
  • Last 12 months
  • Up to 24 months back
Check and book backlog

Frequently asked questions

How does StarReview work for garages and car dealers?

StarReview connects to the Google Business Profile of your garage or dealership. New reviews are automatically detected and answered professionally. For negative reviews, you receive suggestions to choose from.

Can StarReview reply industry-specifically?

Yes. The AI understands typical automotive topics like repair costs, waiting times, spare parts and service quality, and responds accordingly.

What does StarReview cost for a car dealership with multiple locations?

For 2–4 locations CHF 29/location/month. From 5 locations CHF 19/location/month. For a single location CHF 39/month.

Does StarReview also work for used car dealers?

Yes. StarReview works for all businesses with a Google Business Profile: garages, car dealerships, used car dealers, workshops and tyre services.

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