Google reviews for your law firm, answered with measured restraint
Prospective clients increasingly search for lawyers via Google. StarReview drafts factual, reserved replies. Every proposal is reviewed by the firm before it goes live.
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Why review management matters for Law Firm
Prospective clients search firms online before contacting them
Trust in a firm is often formed before the first call. A maintained review profile with reserved replies signals professionalism and reliability.
Attorney-client privilege and personality protection
Public replies must not confirm business relationships or mention case content, opposing parties or outcomes. StarReview drafts proposals that exclude such content by default.
Factual, reserved communication is the standard
Lawyer communication in public must be factual and reserved. StarReview supports this style and avoids comparative or success-oriented statements.
How StarReview replies for Law Firm
Real examples, automatically generated, in your style.
Very competent advice, clear information, professional manner. I can recommend the firm.
Dear Mr K., thank you for your feedback. For personal matters please contact us directly.
Replies often took longer than announced. Communication could be more transparent.
Dear Ms W., thank you for your feedback. We take notes on communication seriously and have reviewed our internal processes. For a direct discussion please reach us by phone or email.
Why StarReview for Law Firm
Factual, reserved replies
The AI drafts in a reserved, lawyer-like tone by default. No comparative statements, no success-oriented promises.
No case or relationship details in proposals
Reply proposals exclude case information and references to specific client relationships by default.
Approval before publication
Reply proposals are reviewed by the firm before publication. For critical reviews multiple proposals are available to choose from.
Unanswered reviews cost you money
89%
read reviews first
Before visiting your business, customers check your Google reviews
BrightLocal, 202468%
come back
When you respond to criticism, 68% give your business a second chance
ReviewTrackers, 2022Every week without replies, you're losing potential customers.
One price. No surprises.
Cancel monthly. All prices in CHF.
Other providers charge CHF 79–499 per month for comparable features.
Also available: clean up old reviews
Answer old reviews
One-time cleanup of all unanswered reviews. Bookable independently of the subscription.
from CHF 1.– per review
Tiered pricing
- 1–50 reviews: CHF 1.– each
- 51–200 reviews: CHF 0.50 each
- 201+ reviews: CHF 0.25 each
Choose scope
- Last 6 months
- Last 12 months
- Up to 24 months back
Frequently asked questions
How does StarReview work for a law firm?
StarReview connects to your Google Business Profile and detects new reviews automatically. A factual, reserved reply proposal is generated for each review. Publication happens after approval by the firm.
How does StarReview help keep references to client relationships or case content out of public replies?
The AI is trained not to provide hints about specific client relationships, case content or outcomes. Responsibility for upholding attorney-client privilege stays with the firm. Every reply is reviewed and approved by the firm before publication.
Does StarReview support factual, reserved communication?
Yes. The reply style is tuned to the legal context: factual, reserved, without comparative or success-oriented statements. The firm reviews and approves every reply before publication.
Does StarReview work for criminal, employment, family and inheritance law equally well?
Yes. StarReview works for all areas of practice and specialisations. The tone remains factual and reserved regardless of the field. The firm steers via the approval workflow how replies look in practice.