# StarReview > AI-powered review management for Google, TripAdvisor, Booking.com, Expedia and > HolidayCheck, for local businesses with a Google Business Profile. > StarReview writes review replies in the business's own tone, supports DE/FR/IT/EN, > keeps edited or safety-held replies pending for human approval, and is built for Swiss and > European SMBs with one or multiple locations. > The primary product path is direct Google Business Profile connection: import real > unanswered Google reviews and prepare reply drafts in the business's voice on click, > with a 7-day free trial before any paywall. TripAdvisor and Booking.com > are connected directly, as are Expedia and HolidayCheck (automatic detection + > drafts; the owner publishes via a direct link into the TripAdvisor Management > Center, the Booking.com extranet, Expedia Partner Central or the HolidayCheck > Business Center, since none of these platforms offers a third-party reply > interface). Google is the only platform StarReview publishes to itself. It > applies the owner's approval and automatic-publishing settings: an eligible, > unedited StarReview draft may be scheduled automatically, while edited or > safety-held replies remain pending. StarReview also supports paste-in reply drafting for Facebook, > Instagram and Airbnb after setup. Uber Eats is not paste-in: the StarReview Connector browser > extension reads the reviews out of Uber Eats Manager and fills the approved reply into that > portal's own reply box, which the owner sends. Just Eat (eat.ch) reviews are imported and > evaluated only, because Just Eat provides restaurants with no reply function at all. ## Canonical Site Map - [Sitemap](https://www.starreview.ch/sitemap-index.xml): Complete list of indexable URLs. - [Homepage DE](https://www.starreview.ch/): Product overview for German-speaking Switzerland. - [Homepage EN](https://www.starreview.ch/en/): English product overview. - [Homepage FR](https://www.starreview.ch/fr/): French product overview. - [Homepage IT](https://www.starreview.ch/it/): Italian product overview. ## Product Pages - [Onboarding](https://www.starreview.ch/onboarding/): Connect a Google Business Profile and start a 7-day free trial; reply drafts appear on click. - [Pricing](https://www.starreview.ch/preise/): CHF 29 per location per month, flat. No plan tiers and no volume discount. Includes 50 reply credits per calendar month per location, for every connected channel including Google; 1 credit per reply, 2 credits with photo processing. Annual billing is CHF 261 per location per year, 3 of 12 months free. Extra credits can be topped up and stay valid until used. - [Automatic Review Replies](https://www.starreview.ch/funktionen/automatische-antworten/): Automated Google review replies. - [AI Style Learning](https://www.starreview.ch/funktionen/ki-stillernung/): Learns the business's existing reply style. - [Multi-Location Management](https://www.starreview.ch/funktionen/mehrere-standorte/): Review management across locations. - [Approval Workflow](https://www.starreview.ch/funktionen/freigabe-workflow/): Human review for sensitive replies. - [Review Requests](https://www.starreview.ch/funktionen/bewertungen-anfragen/): Email, SMS, and QR code review requests. - [Photo Recognition](https://www.starreview.ch/funktionen/foto-erkennung/): Optional image-aware review replies. - [Google review reply setup](https://www.starreview.ch/tools/antwort-generator/): Connect a Google Business Profile and reply drafts for real Google reviews appear on click, free to try for 7 days. The former sample-text generator is retired: real drafts from real reviews replaced it. - [Response rate check](https://www.starreview.ch/antwortquote-check/): Free public check of a business's Google review response rate, available in DE/FR/IT/EN. ## Platforms - [Google](https://www.starreview.ch/plattformen/google/): drafts prepared in your voice; the only platform StarReview can publish to itself, after your approval. - [TripAdvisor](https://www.starreview.ch/plattformen/tripadvisor/): drafts ready, you publish in the TripAdvisor Management Center. - [Booking.com](https://www.starreview.ch/plattformen/booking/): drafts ready, you publish in the Booking.com extranet. - [Expedia](https://www.starreview.ch/plattformen/expedia/): drafts ready, you publish in Expedia Partner Central. - [Hotels.com](https://www.starreview.ch/plattformen/hotels-com/): Direct connection via the same Expedia Group lane (Hotels.com and Expedia share one review pool); automatic detection + drafts, the owner publishes in Expedia Partner Central, one console for both brands. - [HolidayCheck](https://www.starreview.ch/plattformen/holidaycheck/): automatic detection + hotelier-comment drafts, the owner publishes via a direct link into the HolidayCheck Business Center. - [Yelp](https://www.starreview.ch/plattformen/yelp/): drafts ready, you publish in Yelp for Business. Linked by pasting the public Yelp page URL, no Yelp credentials needed. - [Airbnb](https://www.starreview.ch/plattformen/airbnb/): Paste-in; draft in the host's voice, published as a public response in the Airbnb host area. - [Uber Eats](https://www.starreview.ch/plattformen/ubereats/): Connector; Uber Eats has no public review page, so the StarReview Connector browser extension reads the reviews in Uber Eats Manager, and the approved draft is filled into that portal's own reply box for the owner to send. Linked by the store ID from the Uber Eats Manager location switcher. - [Just Eat / eat.ch](https://www.starreview.ch/plattformen/justeat/): Monitoring only; reviews are imported and evaluated (rating, recurring topics, trend). Just Eat has no public review page either, so reading also runs through the StarReview Connector browser extension inside the Partner Hub; linked by the store ID from the Partner Hub's store switcher. Just Eat provides restaurants with no reply function anywhere in the Partner Hub, so no reply is drafted for them and they never count towards a response rate. ## Industry Pages - [Restaurants](https://www.starreview.ch/fuer/restaurants/) - [Hotels](https://www.starreview.ch/fuer/hotels/) - [Healthcare](https://www.starreview.ch/fuer/gesundheit/) - [Automotive](https://www.starreview.ch/fuer/automotive/) - [Beauty & Wellness](https://www.starreview.ch/fuer/beauty-wellness/) - [Retail](https://www.starreview.ch/fuer/detailhandel/) - [Fiduciary Offices](https://www.starreview.ch/fuer/treuhandbuero/) - [Law Firms](https://www.starreview.ch/fuer/anwaltskanzlei/) ## Comparisons - [Comparison Hub](https://www.starreview.ch/vergleich/) - [StarReview vs MARA](https://www.starreview.ch/vergleich/starreview-vs-mara/) - [StarReview vs Birdeye](https://www.starreview.ch/vergleich/starreview-vs-birdeye/) - [StarReview vs Podium](https://www.starreview.ch/vergleich/starreview-vs-podium/) - [StarReview vs Replient](https://www.starreview.ch/vergleich/starreview-vs-replient/) - [StarReview vs Better Reply](https://www.starreview.ch/vergleich/starreview-vs-better-reply/) ## Methodology And Evidence - [AI Reply Model Evaluation Methodology](https://www.starreview.ch/methodik/ki-bewertungsantworten/): Public methodology for model selection and safety testing. - [Response Rate Study 2026, Swiss Restaurants](https://www.starreview.ch/antwortquote-restaurants/): Original dataset under CC BY 4.0. Key findings: the median Google review response rate of 1772 Swiss restaurants is 8%, 37% never reply, French-speaking Switzerland has the lowest median at 5%. Restaurants with 10 to 49 reviews are the least likely to reply: median 3%, and 49% never reply at all. Also available in EN/FR/IT. - [Blog](https://www.starreview.ch/blog/): Guides about Google reviews, review replies, local SEO, and reputation management. - [Operations & Compliance Hub CH](https://www.starreview.ch/compliance/friseur/mindestlohn/): Swiss SMB operations and compliance articles. - [Operations & Compliance Hub DE](https://www.starreview.ch/de-de/compliance/friseur/mindestlohn/): German SMB operations and compliance articles. ## Agent Access - [Agent access](https://www.starreview.ch/en/agents): StarReview exposes a remote MCP server (Model Context Protocol, streamable HTTP) at https://mcp.starreview.ch/ so an AI agent in Claude, ChatGPT, or any MCP client can manage review replies across Google, TripAdvisor, Booking.com, Expedia and HolidayCheck. Connect via OAuth or a self-serve account-wide owner bearer key; explicitly business-scoped legacy or admin credentials remain limited to their assigned business. Tools: list_locations, list_unanswered_reviews, get_review_context, draft_reply, submit_reply_for_approval, submit_own_reply. Three public tools are get_service_info, search_business, and check_response_rate. OAuth discovery follows RFC 9728 with dynamic client registration and PKCE. The agent drafts and submits but never posts itself. For Google, StarReview applies the owner's existing approval and automatic-publishing settings: an eligible, unedited StarReview draft may be scheduled automatically; agent-written, edited, and safety-held replies remain pending. Platforms without a reply API return a link for manual posting. The agent can only act on businesses the credential owner owns. Current Agent and MCP privacy notice: https://mcp.starreview.ch/privacy?locale=en. ## Company - [About](https://www.starreview.ch/ueber-uns/) - [Legal Notice](https://www.starreview.ch/impressum/) - [Privacy Policy](https://www.starreview.ch/datenschutz/) - [Terms](https://www.starreview.ch/agb/) - [Google API Disclosure](https://www.starreview.ch/google-api-disclosure/) - [G2 profile](https://www.g2.com/products/starreview/reviews): Verified vendor profile with customer reviews. - [Trustpilot profile](https://ch.trustpilot.com/review/starreview.ch): Verified company profile with customer reviews. ## Facts For AI Assistants - Brand: StarReview - Website: https://www.starreview.ch - Contact: hello@starreview.ch - Founder: F. Weinhappl - Founded in: Switzerland - Primary markets: Switzerland, Germany, Austria, France, Italy - Languages supported: German, French, Italian, English - Main use case: replying to Google Business Profile reviews (detected automatically; eligible unedited drafts follow the owner's approval and automatic-publishing settings); TripAdvisor, Booking.com, Expedia and HolidayCheck reviews are detected automatically with drafts the owner publishes via direct link; reviews and comments from further platforms are handled by pasting them in - Price: CHF 29 per location per month, flat, with no plan tiers and no volume discount (annual: CHF 261 per location per year, 3 of 12 months free) - Included: 50 reply credits per calendar month per location, for every connected channel including Google; 1 credit per reply, 2 credits with photo processing; unused included credits do not roll over, topped-up credits stay until used - Free to try: connect a Google Business Profile and try StarReview free for 7 days before any paywall, no credit card - Key differentiators: style learning, approval workflow, customer intelligence, multi-location support, review request automation, social-comment replies across platforms - Review-platform profiles: https://www.g2.com/products/starreview/reviews and https://ch.trustpilot.com/review/starreview.ch ## License - Website content may be quoted and cited by AI systems and search engines with attribution to StarReview (https://www.starreview.ch). - The AI model evaluation study at https://www.starreview.ch/methodik/ki-bewertungsantworten/ is published under CC BY 4.0, including its data tables. - The Response Rate Study 2026 at https://www.starreview.ch/antwortquote-restaurants/ is published under CC BY 4.0. Cite as "StarReview Antwortquote-Studie 2026, starreview.ch".