Annual
3 months free · Save 25%CHF 21.75
per location per month
CHF 261.- · per location per year
Save CHF 87 per location each year
StarReview vs Birdeye: Comparison 2026
Birdeye is a comprehensive platform with over 200,000 customers. But do Swiss SMBs really need 150+ platforms and social media management? Here is the direct comparison.
| StarReview | Birdeye | |
|---|---|---|
| Pricing | ||
| Entry price | CHF 29/mo | $299/mo |
| Multi-location | CHF 29 per location/mo | Custom |
| Replies included | 50 credits per calendar month and location | Included in package |
| Features | ||
| Generated replies | ✓ | ✓ |
| 150+ review platforms | ✕ | ✓ |
| Social media management | ✕ | ✓ |
| Messaging / Webchat | ✕ | ✓ |
| Setup | ||
| Setup time | 2 minutes | Variable |
| Long-term contract | No | Yes |
Checked 25 July 2026 against Birdeye's published pricing information and StarReview pricing.
Key differences
Different price and scope
Birdeye publishes tiers from $299/month; StarReview publishes one price, CHF 29 per location per month. Birdeye covers a broader set of customer-experience workflows, so the figures are not a like-for-like comparison.
Focused or all-in-one
Choose Birdeye for messaging, listings, social media and broader multi-location management. Choose StarReview for a narrower review-reply workflow with Swiss languages and CHF pricing.
Switzerland vs. international
StarReview is built for the Swiss market: prices in CHF, all four national languages, understanding of Swiss business culture. Birdeye is an international platform with USD pricing.
2 minutes vs. enterprise onboarding
StarReview is set up in 2 minutes: connect Google, done. Birdeye as an enterprise platform requires more extensive onboarding. For SMBs without a dedicated IT department, simplicity is key.
Try StarReview, cancel monthly
Connect your channels, reply drafts appear on click. No credit card, cancel monthly.
Frequently asked questions
Is StarReview an alternative to Birdeye?
For review replies, yes. Birdeye also covers messaging, listings, social media and other workflows that StarReview does not provide.
How much does Birdeye cost compared to StarReview?
Birdeye costs $299/month (Standard) to $449/month (Professional). StarReview costs CHF 29 per location per month, with 50 reply credits per calendar month and location, no hidden costs or long-term contracts.
Which product fits which workflow?
Choose Birdeye if you need its broader messaging, listings, social and multi-location tools. Choose StarReview if your requirement is a focused workflow for drafting, approving and publishing review replies.
Can I switch from Birdeye to StarReview?
Yes, switching is easy. StarReview is set up in 2 minutes: connect your Google account, done. Your existing reviews and replies on Google are of course preserved.
One price. No surprises.
One price per location. Connect every channel, you only pay for replying.
Monthly
CHF 29.-
per location per month
50 reply credits included
Per calendar month and location – across every connected channel, including Google.
A standard reply without photo processing costs 1 credit. With optional photo processing, StarReview shows the required credits before generation. Unused included credits do not carry over; topped-up credits stay until used.
- StarReview learns your style from past and future replies
- Uses your website details. Mentions services and locations when relevant.
- Creates replies in the reviewer's language (DE, FR, IT, EN)
- Specific to every review, no generic template replies
- Connect every channel, you only pay for replying. See every channel
- Multiple locations in one account, one dashboard. Credits apply per location.
- Daily email with new reviews and ready-to-send reply suggestions
- Reply style adjustable per star level
- Photo processing selectable
- Cancel monthly, no minimum term
Start a 7-day trial for CHF 0.-
No credit card required.
Swiss provider, nDSG & GDPR compliant Cancel monthly, no minimum term No setup fee
Existing reviews
Already have unanswered reviews? Catch up in one go.
StarReview can generate reply drafts for existing Google reviews from the last 6, 12 or 24 months, or all unanswered reviews.
Last 6 months
Last 12 months
Last 24 months
All reviews since the beginning
The price is calculated automatically after your Google Business Profile is connected.